Abby Southwell joined NEFA in March 2017 as the Salesforce and IT Administrator. Since joining NEFA, Abby’s portfolio has expanded, and she was promoted to the role of Technology & Data Manager in September 2018, and then Technology & Data Director in late 2019. Prior to joining NEFA, Abby served as a graduate academic technologist at Harvard Business School, collaborating with faculty and technical staff, and designing tools for in-class learning. As an independent consultant, Abby has migrated data and customized Salesforce databases for both nonprofits and higher education. Born and raised in Cambridge, MA, Abby holds a Bachelor of Arts from Smith College and a Masters of Business Administration in public and nonprofit management from Boston University. Abby resides in Arlington, MA.